Frequently Asked Questions
Answers from the Streamline website FAQ document for the home page, shop, and van and trailer systems.
We offer tailored solutions for your company’s specific needs, this includes equipment for window cleaning, pressure washing, surface cleaning, chewing gum removal, algae removal, drone cleaning compatibility, soft washing, gutter vacuuming, roof cleaning and more. Please get in contact to find out exactly how we can help you.
For any order totally more than £1000, we can offer financing options using our finance partners. If you are interested in utilising this, please contact us and we will put you in contact with one of our partners.
We ship anywhere in the UK and France from our warehouses. For anywhere outside of these areas, we partner with global distributers such as abco and Jeikner.
All the equipment in our van/trailer installations come with 12 months warranty (exclusions and more information is here). For any new vehicles, the warranty for the vans/trailers themselves will be discussed with the supplier separately. For second hand/ex demo vehicles, the warranty will be 6 months from the recorded date of purchase, unless discussed otherwise at the original point of sale.
For equipment purchases with UK delivery addresses, if your items are in stock and available and you order before 14:00 GMT, they will be packed and shipped within 24 hours, for delivery in 2-5 working days. For van and trailer installation orders, an approximate lead time will be given to you upon enquiry, this will then be confirmed as soon as you have booked your slot.
Our full returns policy is explained here, where you will also find the returns form that you will need to fill out.
For UK delivery addresses, if your items are in stock and available and you order before 14:00 GMT, they will be packed and shipped within 24 hours, for delivery in 2-5 working days. If you order is out of stock, we will email you with more information and your estimated delivery date. Part shipping is also available upon request.
Warranty coverage on brand new products applies for 1 year from the recorded date of purchase, unless discussed otherwise at the original point of sale. Click here to read more.
For any order totally more than £1000, we can offer financing options using our finance partners. If you are interested in utilising this, please contact us and we will put you in contact with one of our partners.
Delivery charge is based on the size of your parcel and will be calculated at checkout. If you live within TQ, EX or PL post codes, there will be no delivery charge.
Yes! Certain considerations need to be made for electric vehicles, which alters the installation. However, as long as the right alterations are made, we will be able to fit all your requirements into an EV. Please get in contact with us to discuss the specific EVs you are looking at and your requirements.
An approximate lead time will be given to you upon enquiry; this will then be confirmed as soon as you have booked your slot. Please speak to a member of the sales team to receive an approximate lead time.
Yes! We will be happy to fitout your van, but we will first need to know all about it to make sure the installation is viable. Please get in contact to find out exactly how this could look for your van.
Yes! The sales team will be able to run through exactly what we think you may need, based on your requirements. They will check everything with the technical team to ensure viability. A detailed specification sheet will then be created, specifically for your van/trailer.
Talk to our team
Still have a question?
Speak with our sales or technical team for advice specific to your work.